NOTICE TO THE ROCKFORD REGISTER STAR AND CHUCK SWEENY – I’M PUTTING YOU ON A 20 YEAR VACATION HOLD!

Rockford

 

I have taken the Rockford Register Star for over 40 years, and recently terminated my subscription.  My most recent renewal notice for a one year subscription was $397.20.  This was an increase of $100 from the previous year.  During the last year of my recent subscription, I had stopped the paper for over 2 months for various reasons, but you only receive a credit for “vacation stops” for over 15 days.  As a result, I received no credits for the months I did not receive the paper.  To make matters worse, there are up to 16 premium editions each year for which you will be charged $5.50 for each one which could mean an additional $88 per year.  Your subscription is shortened in proportion to the value of the number of premium editions.  This is information is on the back of the bill entitled “Subscription Notice.”  I called them and complained, and was told I would receive a revised paper bill for $296.40 for the year.  Of course, I never received it until I had cancelled my subscription!  For informational purposes, the Journal Standard in Freeport, Illinois follows the same procedures in regard to vacation stops, and watch out for those premium editions!  Also, in Massachusetts Gatehouse Media settled a class action law suit which involved similar practices.  Is it time for a class action against Gatehouse media covering the Rockford Register Star, Journal Standard, and other newspapers owned by Gatehouse Media across the United States?  In the meantime, just put this newspaper on permanent vacation hold, and they might get the message.

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