The above is a recent notice on an IRS website – translated this means:
We have spent billions on our computers, but they still do not work. We recommend that if you wish to get through to us that you contact us between 1 and 3 am. Our agents will be sleeping at that time, but will review your message during normal working hours. Please avoid any profanity when leaving messages since we have computer programs written by the National Security Agency that automatically delete messages containing profanity or obscene gestures. These deleted messages are then forwarded to the appropriate governmental agency for further action. And frankly we don’t give a damn if this inconveniences you. Remember we non-essential employees have had to go to back work and deal with people like you which we find rather inconvenient.